Frequently Asked Questions

Here you will find answers to many areas and questions about volunteering at the Nordic World Ski Championships in Oberstdorf. If you cannot find every information you are looking for, our team places his service at your disposal.

General organization

1) What is the minimum age to help during the Nordic World Ski Championships 2021?

You have to be at least 16 years old.

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2) How can I registrate to help during the Nordic World Ski Championships?

In summer of 2019 there will be a button on our official website of the Nordic World Ski Championships 2021 (https://www.oberstdorf2021.com/volunteers/). Through this button you can log on with your data, skills and interests. To find a job matching your interests and skills it is important to fill in all of these gaps. In the further process we will contact you by phone or e-mail to give you further information about your team classification. Information about working times as well as when and where you meet will be given 3-4 weeks before the event by your area manager.

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3) Do I have to be available the whole period from the 23rd of February to the 7th of March 2021?

The beginning and end of your time as a volunteer depend on the area you will be deployed. However, the main period of the event is the 23rd of February to the 7th of March 2021. For organizational reasons, applicants who are the whole utilization time will be preferred.

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Accreditation

1) Where do I have to go first when I arrive in Oberstdorf?

First of all, you should pick up your accreditation in the accreditation office. A description, where you can find it, follows in the next months.

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2) When and where do I have to carry my accreditation?

Your accreditation is your “ticket“ to all accredited areas, you will need to get to your position. You always have to wear it while you are working. Please show your accreditation on request.

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Areas and working hours

1) In which area i will be in use?

There are different areas which you can support. After your registration we assign you on the basis of your skills and interests to a suitable job. You will hear from us by phone or e-mail early enough. Then you will get information about your working area and you will receive the contact to your area leader.

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2) In which period I will be in use?

The Nordic World Ski Championships take place from 23th of February to 7th of March. In this period will be the main working time for our Worldchampionships-Team. There ist no minimum number of working days. However, volunteers who can work for at least 5 days are desirable and will be preferred in our selection. Depending on the area start and end of your use will vary and can be before or after the main working time. When you will be in action exactly, you will informed by your area leader.

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3) Where do I meet my team?

Meeting points vary from team to team. The information where and when you meet your team you will get from your area leader in time.

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4) How long will be a shift?

Also the length of a shift differs from team to team. There will be a break in which you can eat and relax in the volunteer center. Your working times you will get from your area leader.

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5) Can I change my shift?

Yes. For that you only have to contact your area leader. So he can arrange a change.

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6) How do I know what i have to do?

You get information for your field of action from your area leader as well as on our website at "Operational area".

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7) What should I do when I cannot handle my intended tasks?

If you have any problems with your tasks, first contact your area leader. He will then get in contact with us. So we can find a suitable job for you together.

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8) What should I do if I am taken ill?

If you are taken ill during your time of work please inform your area leader immediately. So he can arrange an alternative as soon as possible.

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Clothing

1) Will I be vested for the Nordic World Ski Championships?

Yes. Each volunteer receives clothes by “Schöffel“. Clothing consists of jacket, pants, gloves and hat. You have to wear the official clothing during the event

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2) Do I have to return the clothing?

No. The clothing is your own. You are welcome to wear it in your free time and present our volunteer team.

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3) What can I Do when the clothing doesn´t fit?

With your registration we sample your size. This specification is the basis for our order. Make sure that your size is correct when registering. If your clothes doesn´t fit, we hope to find a way to give you an appropriate size (e.g. change with other volunteers).

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4) What can I do when my clothing get broken?

For this we assume no liability. Each volunteer should handle his/ her clothing with care and keep it clean.

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Transport, shuttle and parking

1) How do I get around?

In Oberstdorf and the surrounding towns there will be additional busses during the Nordic World Ski Championships. Your accreditation is also your bus/train ticket. Just present your accreditation together with your ID before your ride unasked.

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2) When do buses and trains leave?

There will be a special timetable. The buses / trains run throughout the day between Oberstdorf or the cross-country stadium and the surrounding towns. The current timetable will be put online early enough.

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3) Which ist he closest airport to Oberstdorf?

The closest airport is Memmingen (FMM) which you can reach in a hour by car. Within 2.5 hours you can also reach the airport Friedrichshafen (FDH), Stuttgart (STR) or Munich (MUC).

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4) Is there a car park for volunteers during the Nordic World Ski Championships?

Unfortunately there is no special car park for volunteers. Parking around the venue is limited. So it cannot be guaranteed. We recommend you to use the public transport. You can use it for free with your accreditation.

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Accommodation

1) How can I find an accommodation during the Nordic World Ski Championships?

At the moment we are looking for a cheap accommodation for our volunteers. We hope for a solution soon. We refer to the tourist information in Oberstdorf (https://www.oberstdorf.de/tourist-info/) or the surrounding towns (e.g Fischen, Sonthofen, …)

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Catering

1) Will I be catered during my shift?

Yes. As a volunteer you receive one hot meal during your working hours. You have the choice between a meat and a vegetarian dish. In addition there are snacks. You also get drinks and as much tea and coffee as you want.

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2) Where can I get my meals?

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3) When can I go to get my meals?

Every volunteer will have time to get his meal. Please come to an agreement with your team and your team leader. So you can be represented during this time.

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4) What can I do if I have allergies

If you have allergies, please mention this with your registration. So we have enough time to organize an alternative for you.

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